In order to initiate a return the process is as follows:

  1. Click here and fill in your information in the email. Aternatively, you can use the Live Chat on the bottom right corner.
  2. Make sure to attach high-quality photos/video to the email to speed the return proccess.
  3. After filling in your information and attaching the necessary photos or video, send the email. Our support team will review your return request and respond within 1-2 business days.

Also a reminder that in order for the product to be eligible you the product must be unused, in the same condition as you received it and in the original packaging. We highly recommend reading our Refund Policy before starting a return.