If you are outside of the US and you want to return a product, please reach out to firstname.lastname@example.org.
US ReturnsIn order to initiate a return the process is as follows:
- Enter your order number ( you can find it in the email you got after placing the order ) and the email you used when making the order in the app below.
- Select which products from the order you wish to return.
- The system will generate a return label that you need to put on the product.
Also a reminder that in order for the product to be eligible you the product must be unused, in the same condition as you received it and in the original packaging.