If you are outside of the US and you want to return a product, please reach out to firstname.lastname@example.org.
US ReturnsIn order to initiate a return the process is as follows:
- Enter your order number ( you can find it in the email you got after placing the order ) and the email you used when making the order in the app below.
- Select which products from the order you wish to return.
- The system will generate a return label that you need to put on the product.
Also a reminder that in order for the product to be eligible you the product must be unused, in the same condition as you received it and in the original packaging. We highly recommend you to read our Refund Policy before starting the return.